Terms of service

These Terms of Service govern your use of oakandspur.com and purchases from Oak and Spur.

Orders and payment

By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the payment method provided. All prices are listed in USD and are subject to change without notice. We reserve the right to refuse or cancel an order, including in cases of suspected fraud or pricing errors.

Products and fulfillment

Oak and Spur is an online retailer. Orders may be fulfilled and shipped directly by third-party suppliers. Items may ship separately, and processing and delivery times can vary by product and supplier. Oak and Spur remains your point of contact for order support.

Product images are representative. Product details, materials, dimensions, and any specific handmade or made-to-order attributes are described on individual product pages. Please review the description before ordering and contact us with questions.

Shipping and returns

Our Shipping Policy explains shipping estimates and available services. Our Refund Policy explains return eligibility, instructions, shipping costs, and refund timing. Contact us before sending a return so we can provide the correct return destination.

Site content and updates

Oak and Spur’s text, images, and branding may not be reproduced without permission from the applicable rights holder. These terms may be updated from time to time. Continued use of the site after changes are posted constitutes acceptance of the updated terms.

Contact

For questions about orders, shipping, returns, or products, email info@oakandspur.com. For order inquiries, include your order number and the email address used at checkout.

Business mailing address:
Oak and Spur
16436 Palomino Pl, Apt 102
Canyon Country, CA 91387
United States

This is a business mailing address only. It is not a showroom, retail store, or return facility. Please do not visit or send returns to this address.